Privacy Policy

Effective Date: June 25, 2026

Marsden Research Labs (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.marsdenresearchlabs.com or purchase products from our website.

Information We Collect

We may collect the following information:

Name
Billing and shipping address
Email address
Telephone number
Account information, including username, password, and account preferences (if you create an account)
Order history
Payment transaction details (processed securely through third-party payment providers)
IP address
Browser type and device information
Website usage and analytics data

We do not store complete payment card information on our servers.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Verify transactions
Provide customer support
Respond to inquiries
Send order confirmations and shipping notifications
Improve our website and customer experience
Detect fraud and unauthorized activity
Comply with applicable legal obligations

We process personal information based on one or more lawful grounds, including fulfilling orders, complying with legal obligations, protecting our legitimate business interests, and, where required, obtaining your consent.

If you choose to receive marketing communications, we may occasionally send promotional emails regarding products, updates, or company news. You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

Research Use Products

Products offered by Marsden Research Labs are sold solely for laboratory research purposes. Purchase information is collected only for normal business operations, order fulfillment, customer support, and regulatory compliance where applicable.

Cookies

Our website uses cookies and similar technologies to:

Maintain shopping cart functionality
Remember user preferences
Improve website performance
Analyze website traffic
Enhance website security

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Analytics

We may use services such as Google Analytics and similar analytics providers to better understand how visitors interact with our website. These services may collect information such as pages visited, browser type, device information, referral sources, approximate geographic location, and time spent on the site. This information is used solely to improve our website and customer experience.

Payment Processing

Payments are processed through secure third-party payment providers. We do not receive or store your complete payment card information.

Please refer to the privacy policy of the applicable payment processor for additional information regarding payment security and data handling.

Shipping Providers

To fulfill orders, we may share your name, shipping address, email address, and telephone number with shipping carriers and fulfillment providers solely for the purpose of delivering your order and providing shipment tracking.

Service Providers

We may engage trusted third-party service providers to assist with payment processing, website hosting, analytics, email communications, fraud prevention, shipping, customer support, and other business operations. These providers receive only the information necessary to perform their services on our behalf and are contractually obligated to safeguard your information.

Information Sharing

We do not sell, rent, or trade your personal information.

We may disclose your information only when necessary to:

Process payments
Ship orders
Provide customer support
Comply with applicable laws, regulations, or legal requests
Protect the rights, property, security, or safety of Marsden Research Labs, our customers, or others

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we employ commercially reasonable safeguards, no method of transmission over the Internet or electronic storage is 100% secure. Accordingly, we cannot guarantee absolute security.

Data Retention

We retain customer information only as long as reasonably necessary to:

Complete transactions
Maintain business records
Comply with legal, accounting, and tax obligations
Resolve disputes
Enforce our agreements

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permitted
Object to certain processing activities
Withdraw previously provided consent for marketing communications

To exercise these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion or correction of certain personal information, and receive information regarding how your personal information is used and disclosed, subject to applicable legal exceptions.

International Visitors

If you access this website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is intended for adults engaged in legitimate laboratory research. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any revisions will become effective immediately upon posting to this page. The Effective Date above will be updated accordingly.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Marsden Research Labs

Email: support@marsdenresearchlabs.com

Website: www.marsdenresearchlabs.com